The battle for India's online grocery market has become more intense as platforms chase scale, speed, and profitability. While demand remains strong, profitability continues to remain elusive for most players. Against this backdrop, BigBasket posted marginal growth in FY26 with its operating revenue crossing Rs 8,000 crore, even as its core B2C business continued to bleed. The Tata Digital-backed firm's performance mirrors broader sector trends, where grocery delivery platforms continue to post heavy losses despite rapid expansion. According to Tata Sons' FY26 annual report, Innovative Retail Concepts, which operates BigBasket's consumer-facing business, recorded a 7.7% increase in turnover to Rs 8,223 crore in FY26 from Rs 7,634 crore in the previous fiscal year. However, its losses widened 66% to Rs 3,073 crore from Rs 1,850 crore during the same period. BigBasket's losses have risen sharply since its completepivot to quick commercein August 2024. The shift has raised operating costs as the company spends more on logistics, dark stores, discounts, and customer retention to compete in the rapidly expanding segment. Meanwhile, BigBasket's B2B arm, Supermarket Grocery Supplies, which handles procurement and backend operations, reported flat revenue of Rs 2,298 crore in FY26, while its losses remained unchanged at Rs 102 crore during the fiscal year. Together, the two entities reported Rs 10,521 crore in revenue in FY26, compared to Rs 9,861 crore in the previous fiscal year. Their combined losses stood at Rs 3,175 crore during the year. Tata Digital, which acquired a majority stake in BigBasket in 2021, remains its largest shareholder with an 84.23% stake. BigBasket's rivalZeptoreported Rs 22,624 crore in revenue and a loss of Rs 5,905 crore in FY26, while quick commerce leaderBlinkitposted Rs 15,664 crore in revenue and a positive adjusted EBITDA of Rs 102 crore in Q1 FY27. At the group level, Tata Digital reported a 12% increase in revenue to Rs 35,990 crore in FY26 from Rs 32,188 crore in FY25. However, its net loss widened to Rs 4,974 crore from Rs 4,610 crore during the same period. The company's gross merchandise value (GMV) stood at Rs 46,515 crore in FY26. Bareback Media has recently raised funding from a group of investors. Some of the investors may directly or indirectly be involved in a competing business or might be associated with other companies we might write about. This shall, however, not influence our reporting or coverage in any manner whatsoever. You may find a list of our investorshere.
